BitKarts Help-Desk
How can we help you?
Order Issues
For hassle-free returns, a dedicated executive is assigned for every package delivered. Please find the contact number of your assigned executive on top of the packaging invoice on the received package.
For order tracking, please visit the accounts section and go to orders to conveniently track your order. If this doesn't solve the problem, email us at support@bitkarts.com
Account Issues
If you need assistance with your account, including login issues, password recovery, or updating information, go to accounts and click Forgot Password. If this doesn't solve the problem, email us directly at support@bitkarts.com
Payment Issues
For issues related to payment methods, charges, or refunds, please contact our support team at support@bitkarts.com
Frequently Asked Questions
How do I track my order?
You can track your order right from your account dashboard. Log into your account and visit the Orders section to track your order. For any query, feel free to reach out to us at support@bitkarts.com
How do I return an item?
You can return an item within 5 days of delivery. A dedicated Return Manager is assigned for every package delivered. To initiate a return, please find the contact number on top of the packaging invoice on the received package.
What payment methods do you accept?
We accept various payment methods, including Pay on Delivery, netbanking, credit/debit cards, UPI and more.